Secretary-Manager Cyber Café Jobs at Cyber Simbock

Company: Cyber Simbock
Position: Secretary-Manager of Cyber Café
Location: Cameroon (Simbock, opposite DOVV, near Mendong)
Employment Type: Full-Time
Industry: Administration / Customer Service / Cyber Café Operations / Office Support
Work Schedule: Part-Time Working Hours (Monday–Saturday)
Salary: 35,000 FCFA per month

Job Overview

Cyber Simbock is hiring an experienced and organized Secretary-Manager of Cyber Café to support daily cyber café operations and customer service activities. This opportunity is suitable for candidates searching for secretary jobs, cyber café jobs, office assistant careers, customer service jobs, receptionist roles, administrative assistant jobs, data entry jobs, and office management opportunities.

The selected candidate will manage customer support, internet services, office automation tasks, document printing, scanning, and administrative coordination. This role is ideal for professionals interested in office administration, cyber café management, clerical support, customer care, computer operations, and front desk services.

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Key Job Responsibilities

The Secretary-Manager will be responsible for maintaining smooth cyber café operations and assisting customers professionally.

Administrative and Secretarial Duties

• Perform data entry, typing, and document processing activities.
• Prepare and design flyers, wedding invitations, business cards, notices, and promotional materials.
• Handle printing, photocopying, scanning, and document formatting services.
• Prepare daily and weekly administrative reports.

Customer Service and Cyber Café Support

• Welcome and assist customers visiting the cyber café.
• Support clients with internet browsing, online applications, email access, social media navigation, and online forms.
• Maintain excellent customer service and professional communication.
• Ensure customers receive efficient technical support while using cyber services.

Equipment and Office Management

• Manage internet connectivity and monitor cyber café systems.
• Ensure office equipment and computer systems are functioning efficiently.
• Maintain office automation tools and monitor equipment performance.
• Help maintain a clean, organized, and customer-friendly environment.

Reporting and Operations

• Monitor daily cyber café activities and report operational updates.
• Assist in organizing workflow and maintaining records.
• Support management in maintaining productivity and customer satisfaction.

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Educational Qualifications

Applicants should possess:

• At least a Probatoire, Baccalaureate (BAC), or higher educational qualification.
• A certificate in office automation, computer applications, secretarial studies, or administration is highly preferred.

Preferred Technical Knowledge

Candidates should demonstrate proficiency in:

• Microsoft Word, Excel, PowerPoint, Publisher, and Paint
• Internet Browsers such as Google Chrome, Mozilla Firefox, and Internet Explorer
• Windows 7, Windows 10, and Windows 11 operating systems
• Online forms, email systems, and internet-based applications

Additional Advantageous Skills

The following experience will be considered beneficial:

• Graphic design software such as Adobe Photoshop and Illustrator
• Basic accounting, marketing, or office management knowledge
• Software handling and troubleshooting skills

Experience Requirements

Candidates should have:

• A minimum of 2 years of experience in secretarial work or cyber café management.
• Previous experience in customer service, office administration, internet café operations, or clerical support is preferred.
• Experience assisting customers with computer and internet-related services will be an advantage.

Required Skills and Competencies

The ideal candidate should demonstrate:

• Strong computer literacy and internet navigation skills.
• Good communication and customer service abilities.
• High honesty, reliability, and responsibility.
• Ability to work under pressure and multitask effectively.
• Strong organizational and administrative skills.
• Respectful, professional, and customer-oriented attitude.
• Bilingual communication skills (French and English required).
• Presentable appearance and professional conduct.

Candidates searching for secretary jobs, office assistant careers, cyber café jobs, receptionist positions, administrative support jobs, customer service opportunities, data entry roles, front desk jobs, office clerk positions, and clerical careers are encouraged to apply.

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Salary and Benefits

Monthly Salary: 35,000 FCFA

Additional Employment Conditions

• 1-month pre-employment internship required before final placement.
• Opportunity to gain practical experience in office administration and cyber café management.
• Skills development in computer applications and customer service.

Working Days and Hours

Working Schedule:

Monday to Friday: 7:30 AM – 1:30 PM
Saturday: 7:30 AM – 4:00 PM

Candidate Requirements

Applicants must:

• Be between 21 and 37 years old.
• Live near Simbock or Mendong.
• Be bilingual in French and English.
• Have strong interpersonal and customer handling abilities.

Required Application Documents

Interested candidates should prepare the following:

• One-page Cover Letter
• Updated CV/Resume (including place of residence)
• Copy of highest diploma
• Office automation training certificate
• Previous work certificate(s)
• National ID (CNI) photocopy
• Location map/plan
• Additional certificates for technical or professional skills

Selection Process

Shortlisted applicants will complete a skills assessment test to evaluate competency and select the best candidate.

Why Join Cyber Simbock?

Joining Cyber Simbock provides an excellent opportunity to gain experience in office administration, customer support, cyber café management, clerical operations, computer services, and administrative coordination while building valuable professional and technical skills.