Job Description
Position: Senior E-commerce Manager
Company: Jumia
Location: Douala, Cameroon
Experience: 5-7 years
Education: Bachelor’s degree
Employment Type: Full-time
Industry: Retail and E-commerce
Department: E-commerce
Vacancies: 1
Company Overview
Jumia is a leading e-commerce platform in Africa, providing a wide range of products and services to customers across the continent. With a strong presence in Cameroon, Jumia is committed to providing a seamless online shopping experience to its customers.
At Jumia, we believe in empowering our customers to shop online with confidence. Our platform offers a wide range of products, including electronics, fashion, home and kitchen, and more. We are committed to providing a secure and convenient online shopping experience, with options for payment on delivery and free returns.
As a Senior E-commerce Manager at Jumia, you will play a key role in driving the growth and success of our e-commerce platform in Cameroon. You will be responsible for developing and implementing e-commerce strategies, managing our online store, and leading a team of e-commerce professionals.
Job Overview
We are seeking a highly motivated and experienced Senior E-commerce Manager to join our team in Douala, Cameroon. The successful candidate will have a strong background in e-commerce, with experience in managing online stores, developing e-commerce strategies, and leading teams.
The Senior E-commerce Manager will be responsible for driving the growth and success of our e-commerce platform in Cameroon, with a focus on increasing sales, improving customer satisfaction, and enhancing the overall online shopping experience.
Key Responsibilities
- Develop and implement e-commerce strategies to drive growth and success
- Manage our online store, including product listings, pricing, and inventory management
- Lead a team of e-commerce professionals, including e-commerce specialists and customer service representatives
- Analyze sales data and customer feedback to identify areas for improvement
- Collaborate with cross-functional teams, including marketing, logistics, and customer service
- Develop and manage budgets, including e-commerce marketing budgets
Required Skills
- 5-7 years of experience in e-commerce, with a focus on managing online stores and developing e-commerce strategies
- Strong understanding of e-commerce platforms, including Shopify and Magento
- Excellent analytical and problem-solving skills, with experience in analyzing sales data and customer feedback
- Strong leadership and management skills, with experience in leading teams
- Excellent communication and interpersonal skills, with experience in collaborating with cross-functional teams
- Strong understanding of Cameroon’s e-commerce market and consumer behavior
Education
Bachelor’s degree in Business Administration, Marketing, or a related field.
Experience
5-7 years of experience in e-commerce, with a focus on managing online stores and developing e-commerce strategies.
Benefits
- Competitive salary and benefits package
- Opportunity to work with a leading e-commerce platform in Africa
- Professional development opportunities, including training and mentorship
- Collaborative and dynamic work environment
- Flexible working hours and remote work options
Training
We offer comprehensive training and development programs to ensure that our employees have the skills and knowledge needed to succeed in their roles.
Working Environment
Our office is located in Douala, Cameroon, and offers a collaborative and dynamic work environment. We are committed to providing a safe and healthy work environment, with opportunities for professional growth and development.
Application Process
To apply for this role, please submit your resume and cover letter to our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Equal Opportunity Statement
Jumia is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds.