Job Description
Position:Quality Assurance Manager
Company:Heineken Cameroon
Location:Tiko, Cameroon
Experience:5+ years in quality assurance within beverage industry
Education:Bachelor’s degree in Food Science, Chemistry, or related field
Employment Type:Full-time
Industry:Beverage Manufacturing
Department:Quality Assurance
Salary:2,500,000 – 3,500,000 SSP per month
Vacancies:1
Company Overview
Heineken Cameroon is a leading brewer in Central Africa, operating state‑of‑the‑art breweries and a robust distribution network that serves millions of consumers across the region. With a heritage of over 150 years, Heineken is committed to sustainable production, responsible drinking, and community development. The company’s presence in Cameroon supports local agriculture, creates jobs, and contributes to economic growth, making it a top employer for those seeking dynamic career opportunities in Cameroon. As part of the global Heineken portfolio, the Cameroon subsidiary adheres to the highest standards of quality, safety, and corporate responsibility.
Job Overview
The Quality Assurance Manager will lead the QA team at the Tiko brewery, ensuring that every product meets Heineken’s stringent quality standards and complies with local and international regulations. This role is pivotal in safeguarding brand reputation, driving continuous improvement, and supporting the company’s mission to deliver premium beverages. The successful candidate will collaborate with production, R&D, supply chain, and regulatory affairs to implement robust quality systems. For more details, visit Cameroon Job Search.
Key Responsibilities
- Develop, implement, and maintain comprehensive quality management systems (QMS) aligned with ISO 9001, HACCP, and Heineken global standards.
- Lead internal and external audits, ensuring corrective actions are identified, tracked, and closed effectively.
- Oversee raw material, in‑process, and finished‑product testing, guaranteeing compliance with safety and sensory specifications.
- Manage a team of QA analysts, providing coaching, performance reviews, and career development plans.
- Collaborate with production engineers to troubleshoot quality issues and drive root‑cause analysis.
- Prepare detailed quality reports for senior management and regulatory bodies.
- Ensure all documentation, including batch records and SOPs, is accurate, up‑to‑date, and accessible.
- Drive continuous improvement initiatives using Lean Six Sigma methodologies to reduce waste and enhance product consistency.
- Maintain strong relationships with suppliers to enforce quality agreements and conduct supplier audits.
- Stay current with industry trends, regulatory changes, and emerging technologies to keep Heineken at the forefront of beverage quality.
Required Skills
- Deep knowledge of food safety standards, HACCP, ISO 22000, and GMP.
- Proven leadership and team‑management abilities.
- Strong analytical and problem‑solving skills with a data‑driven mindset.
- Excellent communication skills in English and French.
- Experience with statistical process control (SPC) and quality software tools.
- Ability to work cross‑functionally and influence stakeholders at all levels.
- Project management expertise, preferably with Lean Six Sigma certification.
Education
A Bachelor’s degree in Food Science, Chemistry, Microbiology, or a related discipline is required. A Master’s degree or professional certifications such as Certified Quality Engineer (CQE) or Lean Six Sigma Black Belt are highly desirable and will be considered an advantage during the selection process.
Experience
Candidates must have a minimum of five years of progressive experience in quality assurance within the beverage or food manufacturing sector. Experience in a multinational environment, managing audit programs, and leading continuous improvement projects is essential. Prior exposure to Heineken’s global quality framework or similar large‑scale brewing operations will be viewed favorably.
Salary
The compensation package ranges from 2,500,000 to 3,500,000 SSP per month, reflecting the candidate’s expertise, experience, and the strategic importance of the role. The package includes performance‑based bonuses, health insurance, and a pension scheme in line with Cameroonian labor regulations.
Benefits
- Comprehensive health and dental coverage.
- Retirement savings plan with employer contributions.
- Annual performance bonus tied to quality and operational targets.
- Employee assistance program and wellness initiatives.
- Generous paid time off and public holiday schedule.
- Discounts on Heineken products and partner services.
Training
- Onboarding program covering Heineken’s global quality standards and local regulatory requirements.
- Continuous professional development through internal workshops, external certifications, and e‑learning platforms.
- Leadership development tracks for high‑potential managers.
- Access to Heineken Academy for advanced technical training.
Working Environment
The role is based at the modern Heineken brewery in Tiko, a strategic location that combines a vibrant community with easy access to major transport corridors. The workplace promotes a culture of safety, collaboration, and innovation. Employees benefit from modern facilities, ergonomic workstations, and a supportive team atmosphere that encourages knowledge sharing and career growth.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the Heineken Cameroon careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment at the Tiko facility.
Equal Opportunity Statement
Heineken Cameroon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.