Supply Chain Operations Manager Job Vacancy in Bafoussam, Cameroon – Logistics & Supply Chain

Job Description

Position:Supply Chain Operations Manager

Company:DHL Global Forwarding

Location:Bafoussam, Cameroon

Experience:5+ years in supply chain management

Education:Bachelor’s degree in Business Administration, Logistics, or related field

Employment Type:Full-time

Industry:Logistics & Supply Chain

Department:Operations

Salary:2,500,000 – 3,500,000 SSP per month

Vacancies:1

Company Overview

DHL Global Forwarding is a leading international logistics provider with a strong presence in Cameroon. As part of the DHL Group, the company offers end‑to‑end supply chain solutions, freight forwarding, and customs brokerage services across more than 220 countries and territories. In Bafoussam, DHL has established a regional hub that supports the growing demand for efficient transportation and warehousing in the West Region. The company is committed to innovation, sustainability, and delivering superior customer experiences, making it an attractive employer for professionals seeking career advancement in the logistics sector. This role contributes directly to DHL’s mission of connecting people and businesses worldwide while supporting local economic development.

Job Overview

The Supply Chain Operations Manager will lead the planning, execution, and optimization of DHL’s logistics operations in the Bafoussam hub. Reporting to the Regional Operations Director, you will oversee inbound and outbound freight, inventory management, and coordination with carriers, customs authorities, and internal stakeholders. The role is pivotal in ensuring on‑time delivery, cost efficiency, and compliance with international trade regulations. By leveraging data‑driven insights and best‑practice methodologies, you will enhance operational performance and support DHL’s strategic objectives in Cameroon. This position offers a unique opportunity to shape the future of logistics in a dynamic market while contributing to the broader goals of Cameroon Jobs and Employment in Cameroon.

Key Responsibilities

• Develop and implement operational strategies to improve throughput, reduce lead times, and achieve cost targets.
• Manage daily warehouse activities, including receiving, storage, picking, packing, and dispatch.
• Coordinate with transportation partners to optimize routing, load planning, and carrier selection.
• Ensure compliance with customs regulations, import/export documentation, and safety standards.
• Monitor key performance indicators (KPIs) such as on‑time delivery, inventory accuracy, and order fulfillment rates.
• Lead a team of supervisors, coordinators, and warehouse staff, fostering a culture of continuous improvement.
• Collaborate with sales and customer service teams to address client requirements and resolve service issues.
• Prepare regular operational reports for senior management and provide actionable recommendations.

Required Skills

• Strong analytical abilities with proficiency in ERP and WMS systems.
• Excellent leadership and people‑management skills.
• In‑depth knowledge of international freight forwarding, customs procedures, and supply chain best practices.
• Effective communication and negotiation skills with internal and external partners.
• Problem‑solving mindset with the ability to make data‑driven decisions.
• Fluency in French and English; knowledge of local languages is a plus.

Education

A Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related discipline is required. Professional certifications such as APICS CPIM, CSCMP SCPro, or equivalent are advantageous and demonstrate a commitment to industry standards.

Experience

Applicants must have a minimum of five years of progressive experience in supply chain or logistics operations, with at least two years in a supervisory or managerial capacity. Experience within a multinational logistics firm or exposure to African market dynamics will be highly valued.

Salary

The compensation package ranges from 2,500,000 to 3,500,000 SSP per month, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and retirement benefits.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings plan with employer contributions.
• Paid annual leave and public holidays.
• Employee assistance program and wellness initiatives.
• Opportunities for international assignments and career mobility.

Training

• Onboarding program covering DHL’s global standards and local operational procedures.
• Continuous professional development through DHL Academy courses.
• Leadership development workshops and mentorship programs.
• Access to industry conferences and certification sponsorship.

Working Environment

The role is based in DHL’s modern Bafoussam facility, featuring state‑of‑the‑art warehousing technology, secure IT infrastructure, and collaborative workspaces. Employees benefit from a supportive team atmosphere, flexible work arrangements where applicable, and a strong emphasis on safety and sustainability.

Application Process

Interested candidates should submit their application through the online portal at Cameroon Job Search. Please attach a current resume and a cover letter outlining your relevant experience and motivation for applying. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.