Network Operations Center Engineer Job Vacancy in Douala, Cameroon – Telecommunications

Job Description

Position:Network Operations Center Engineer

Company:MTN Cameroon

Location:Douala, Cameroon

Experience:3-5 years

Education:Bachelor’s degree in Telecommunications Engineering or related field

Employment Type:Full-time

Industry:Telecommunications

Department:Network Operations

Salary:250,000 – 350,000 SSP per month

Vacancies:1

Company Overview

MTN Cameroon is a leading mobile network operator delivering innovative voice, data, and digital services across the nation. As part of the MTN Group, a globally recognized telecom giant, the company has invested heavily in expanding network coverage, improving service quality, and fostering digital inclusion. With a strong commitment to corporate social responsibility, MTN Cameroon supports community development, education, and entrepreneurship initiatives throughout Cameroon. The organization offers a dynamic work environment where talent thrives, making it a top destination for professionals seeking rewarding Cameroon Jobs and long‑term career growth.

Job Overview

The Network Operations Center (NOC) Engineer will play a critical role in monitoring, maintaining, and optimizing MTN Cameroon’s core network infrastructure. Reporting to the NOC Manager, the engineer will ensure high availability, performance, and security of the telecom backbone that supports millions of subscribers. This position offers a unique opportunity to work with cutting‑edge technologies, collaborate with cross‑functional teams, and contribute to the reliability of essential communication services. For more information, visit Cameroon Job Search.

Key Responsibilities

• Monitor real‑time network performance using NOC tools and dashboards, promptly identifying and escalating incidents.
• Analyze alarms, perform root‑cause analysis, and implement corrective actions to restore services within SLA targets.
• Coordinate with field engineers, vendor support, and other technical teams to resolve complex network issues.
• Maintain accurate incident logs, generate performance reports, and recommend network enhancements.
• Participate in network capacity planning, firmware upgrades, and configuration management.
• Ensure compliance with security policies, conduct vulnerability assessments, and apply patches as needed.
• Support the implementation of new services, such as 5G, IoT, and mobile broadband, by providing technical expertise.
• Contribute to on‑call rotation schedule, providing 24/7 coverage for critical network events.

Required Skills

• Strong knowledge of telecom protocols (MPLS, BGP, OSPF, LTE, 5G) and network equipment (routers, switches, firewalls).
• Proficiency with NOC monitoring platforms (e.g., SolarWinds, NetAct, Nagios) and ticketing systems.
• Excellent analytical and problem‑solving abilities with a focus on rapid incident resolution.
• Effective communication skills to interact with technical and non‑technical stakeholders.
• Ability to work under pressure in a fast‑paced environment while maintaining attention to detail.
• Team player mindset with a commitment to continuous learning and knowledge sharing.

Education

A Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related discipline is required. Professional certifications such as CCNA, CCNP, or equivalent are highly desirable and demonstrate a commitment to technical excellence.

Experience

Applicants should have 3 to 5 years of hands‑on experience in network operations, preferably within a large telecom carrier or a managed services provider. Experience with large‑scale IP networks, mobile core technologies, and NOC environments will be considered a strong advantage.

Salary

The compensation package ranges from 250,000 to 350,000 SSP per month, reflecting the candidate’s expertise, experience level, and performance. In addition to the base salary, MTN Cameroon offers performance‑based incentives and annual bonuses aligned with company goals.

Benefits

• Comprehensive health insurance covering medical, dental, and vision care.
• Retirement savings plan with employer contributions.
• Paid annual leave, sick leave, and public holidays.
• Employee assistance program and wellness initiatives.
• Discounted mobile plans and device purchase options.
• Opportunities for international assignments and career mobility within the MTN Group.

Training

• Onboarding program covering MTN Cameroon’s network architecture, tools, and processes.
• Access to MTN Academy for continuous technical and leadership development.
• Sponsored certifications (e.g., Cisco, Juniper, 5G) to enhance professional credentials.
• Regular workshops on emerging technologies such as AI‑driven network automation.

Working Environment

The NOC is a state‑of‑the‑art facility located in Douala, equipped with advanced monitoring consoles, high‑speed connectivity, and a collaborative workspace. Employees benefit from a supportive culture that values innovation, diversity, and work‑life balance. Flexible working arrangements and remote access options are available for certain tasks, fostering a modern and inclusive workplace.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the MTN Cameroon careers page. Applications will be reviewed by the recruitment team, and shortlisted candidates will be invited for a technical interview followed by a managerial interview. Successful applicants will receive an offer letter detailing compensation, benefits, and start‑date information.

Equal Opportunity Statement

MTN Cameroon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, disability, or sexual orientation. Our hiring practices focus on merit, competence, and potential, ensuring that every applicant has a fair chance to contribute to our mission of connecting people across Cameroon.