Job Description
Position:Digital Payments Product Manager
Company:Ecobank Cameroon
Location:Bamenda, Cameroon
Experience:5+ years in digital payments product development
Education:Bachelor’s degree in Business, Finance, Computer Science or related field; Master’s preferred
Employment Type:Full-time
Industry:Banking & Financial Services
Department:Product Management
Salary:2,500,000 – 4,000,000 SSP per annum
Vacancies:1
Company Overview
Ecobank Cameroon is a leading pan‑African banking group with a strong presence across the Central African region. Established in 1985, the bank offers a comprehensive suite of retail, corporate, and investment banking services, supporting both individuals and businesses in achieving their financial goals. With a commitment to digital transformation, Ecobank has pioneered mobile banking, online platforms, and innovative payment solutions that empower customers throughout Cameroon. As part of its strategic growth plan, the bank continuously seeks top talent to drive forward‑looking initiatives, making it a premier destination for professionals seeking rewarding Cameroon Jobs and long‑term career development.
Job Overview
The Digital Payments Product Manager will lead the end‑to‑end lifecycle of Ecobank’s digital payment products, including mobile wallets, QR‑code payments, and online transaction services. Reporting to the Head of Digital Banking, the role involves market research, product design, cross‑functional collaboration, and performance monitoring to ensure the bank’s offerings remain competitive and compliant. This position plays a pivotal role in expanding Ecobank’s digital footprint, enhancing customer experience, and contributing to the bank’s overall financial inclusion agenda. Candidates will be part of a dynamic team that values innovation, agility, and customer‑centricity, aligning with the broader vision of creating seamless financial services across Cameroon.
For more information about Ecobank’s digital initiatives, visit https://cameroonjobsearch.com/.
Key Responsibilities
- Define product vision, strategy, and roadmap for digital payment solutions aligned with market trends and regulatory requirements.
- Conduct competitive analysis, customer interviews, and data‑driven research to identify new opportunities and improve existing services.
- Collaborate with engineering, design, compliance, risk, and marketing teams to translate requirements into functional specifications and launch plans.
- Oversee product development cycles, ensuring timely delivery, quality standards, and budget adherence.
- Monitor key performance indicators (KPIs), analyze usage data, and implement iterative enhancements to drive adoption and revenue growth.
- Manage relationships with external partners, fintech startups, and payment networks to expand the ecosystem.
- Prepare business cases, financial models, and executive presentations for senior leadership approval.
- Ensure all products comply with Central African CFA regulations, AML/KYC policies, and data protection standards.
Required Skills
- Strong understanding of digital payments, fintech ecosystems, and banking regulations.
- Proven product management experience with agile methodologies.
- Excellent analytical, problem‑solving, and decision‑making abilities.
- Effective communication and stakeholder management skills.
- Ability to translate complex technical concepts into clear business value.
- Proficiency in data analytics tools (e.g., SQL, Tableau) and product analytics platforms.
- Fluency in English and French; knowledge of local languages is a plus.
Education
A Bachelor’s degree in Business Administration, Finance, Computer Science, Engineering, or a related discipline is required. A Master’s degree (MBA or equivalent) or relevant certifications such as Certified Scrum Product Owner (CSPO) or PMP are highly desirable.
Experience
Minimum of five (5) years of experience in product management, preferably within digital payments, fintech, or banking environments. Demonstrated success in launching and scaling digital financial products in emerging markets is essential.
Salary
The successful candidate will receive a competitive annual salary ranging from 2,500,000 to 4,000,000 SSP, complemented by performance‑based bonuses, health insurance, and a pension scheme.
Benefits
- Comprehensive health and dental coverage.
- Retirement savings plan with employer contributions.
- Annual performance bonus linked to product KPIs.
- Professional development allowance and certification support.
- Flexible working hours and remote work options.
- Employee assistance program and wellness initiatives.
Training
- Onboarding program covering Ecobank’s culture, systems, and compliance framework.
- Continuous learning modules on fintech trends, product analytics, and agile practices.
- Mentorship from senior digital banking leaders.
- Access to industry conferences and webinars.
Working Environment
Ecobank offers a collaborative, inclusive, and technology‑driven workplace located in Bamenda’s modern business district. The office features open‑plan workspaces, meeting rooms equipped with video‑conferencing tools, and dedicated zones for focused development work. Employees enjoy a vibrant culture that encourages innovation, knowledge sharing, and community involvement.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the Ecobank Careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment at the Bamenda office.
Equal Opportunity Statement
Ecobank Cameroon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, disability, or sexual orientation. Our hiring practices reflect our dedication to fair and unbiased recruitment, ensuring that every applicant receives equal consideration for this Job Vacancy in Cameroon.