YVES BORIS EBENE MBELLA
About Candidate
Results-driven Data Analyst with a strong foundation in SQL, Power BI, Python, and R, complemented by hands
on experience in data visualization, trend analysis, dashboard automation, and database administration. Proven
ability to translate complex datasets into actionable business insights within dynamic, cross-functional
environments. Certified by Google and Microsoft in Data Analytics and Power BI. Adept at managing Service
Level Agreements, streamlining operational processes, and communicating findings clearly to both technical and
non-technical stakeholders.
Location
Education
Bachelor of Science (B.Sc.) - University of Bamenda Completed a four-year Bachelor of Science degree, developing a strong foundation in analytical thinking, research, problem-solving, and quantitative methods. The program enhanced critical reasoning, communication, teamwork, and project management skills, preparing me to apply scientific and analytical approaches to operational and business challenges.
Work & Experience
At MTN Cameroon, I assisted in data analysis, KPI reporting, SLA monitoring, customer complaint analysis, after-sales support, service assurance, and Power BI dashboard development to improve operational efficiency and customer satisfaction.
At Yan Capital SARL, I assisted with insurance policy administration, customer record management, contract data entry, claims support, client scheduling, and insurance product documentation, helping ensure accurate and efficient business operations.
