Job Description
Job Details
Company: Compost
Location: Douala
Job Type: Full-Time
Department: Operational Excellence
Division: International Markets Commercial
Job Description
Compost is hiring a Commercial Operations and Execution Lead MEA for a leading global pharmaceutical organization. This role is based in Dubai and focuses on driving commercial excellence, digital transformation, and customer engagement strategies across the Middle East and Africa (MEA). It is an excellent opportunity for professionals seeking pharmaceutical commercial operations jobs in MEA with a strong emphasis on digital marketing and customer experience.
Key Responsibilities
- Collaborate with international and regional teams to deploy Customer Excellence strategies across MEA
- Lead implementation of digital and customer excellence initiatives across affiliate markets
- Enhance digital capabilities and understanding within commercial teams
- Manage CRM, analytics tools, and digital platforms to ensure strong adoption across countries
- Develop and execute strategies to improve sales performance and customer experience
- Drive commercial effectiveness including segmentation, targeting, and sales force strategy
- Generate market insights and feedback to support continuous improvement and innovation
- Work closely with cross-functional teams to align regional and global objectives
Requirements
- 3 to 5 years of experience in digital marketing, preferably within the pharmaceutical industry
- Strong understanding of CRM systems such as Veeva
- Experience with analytics tools like QLIK and QlikSense
- Proven ability to manage teams in a matrix and cross-functional environment
- Strategic thinking with strong execution capabilities
- Degree in life sciences, business, or related field
- Excellent communication and stakeholder management skills
- Arabic and French language skills are an advantage
Work Environment
This role offers the opportunity to work in a highly collaborative, patient-focused environment where innovation and digital transformation are at the core of business growth. The organization promotes diversity and equal opportunity, ensuring an inclusive workplace for all employees.
Application Process
Interested candidates should apply online with an updated CV. Early applications are encouraged due to high demand for senior commercial roles in the pharmaceutical sector.
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