Head of Support | Cameroon Jobs

Job Description

Company : Norwegian Refugee Council

📍 Location: Cameroon
🕒 Job Type: Full-time | 12-month fixed-term contract
📊 Management Grade: 11

About the Role

The Norwegian Refugee Council (NRC) is seeking an experienced Head of Support to oversee all operational support functions in Cameroon. This includes Finance, HR, Logistics, and ICT systems, ensuring they deliver efficient and high-quality support to humanitarian programmes in a complex environment.

Candidates applying for this role will be working in a fast-paced humanitarian setting and are expected to demonstrate strong leadership in operational management.

Applications can be submitted through trusted recruitment platforms such as
 Jobs in Cameroon where this opportunity is also listed for qualified candidates.

Purpose of the Position

The purpose of this role is to ensure that all support departments operate effectively, comply with NRC and donor standards, and contribute to smooth programme implementation. The Head of Support will play a strategic role in improving systems, reducing costs, and strengthening operational efficiency.

Key Responsibilities

Internal Control & Compliance

You will be responsible for strengthening internal control systems and ensuring full compliance with NRC policies and donor requirements. This includes improving backlog systems and ensuring operational accountability across departments.

Technical Support Across Departments

Provide high-level technical guidance in HR, Finance, Logistics, and ICT functions, ensuring all departments operate efficiently and in alignment with global standards.

Cost Efficiency & Innovation

Lead initiatives to improve cost-effectiveness in support functions and identify innovative approaches to enhance operational delivery in a changing humanitarian context.

Data & Systems Management

Improve data management systems, reporting tools, and information-sharing processes to support evidence-based decision-making across the Country Office.

For additional opportunities in similar humanitarian roles across Africa, candidates may also explore
Jobs in Tanzania which features related NGO and development sector positions.

Policy Development

Develop and implement financial, risk management, and operational policies that strengthen budgeting, funds management, and compliance systems within the country office.

Coordination & Leadership

Ensure smooth coordination between Yaoundé headquarters and field offices while representing NRC in meetings with UN agencies and international NGOs. The role may also require acting as Country Director when needed.

Additional regional humanitarian leadership opportunities can also be explored via
Jobs in Eswatini

Professional Requirements

• Postgraduate degree in Operations Management, Finance, Business Administration, or related field
• Minimum 4 years of senior management experience in humanitarian or recovery settings
• Strong experience working in complex and volatile operational environments
• Knowledge of HR, Finance, and Logistics systems in NGOs
• Fluency in English and French (written and spoken)
• Experience in resource allocation and cost management is an added advantage

Context & Skills

Candidates with prior experience in Cameroon or similar humanitarian contexts will have an advantage. Strong analytical skills, especially in handling large operational datasets, are essential. Experience in organizational transitions such as start-up or scale-down operations is highly valued.

What NRC Offers

The Norwegian Refugee Council offers a dynamic work environment where employees are encouraged to innovate, take initiative, and contribute ideas. Female candidates are strongly encouraged to apply.

You will benefit from:

• A leadership role in a globally respected humanitarian organization
• Exposure to international operational standards
• Opportunities for career growth and professional development
• A chance to contribute directly to impactful humanitarian work

How to Apply

Interested candidates should complete all required fields in the application system and submit their profiles online.

You can apply or explore similar roles through trusted platforms such as
Jobs in Cameroon which regularly publishes updated humanitarian and NGO job opportunities.